Amazon Walkin Interview For Freshers | 2nd to 6th Jan 2018

Amazon Walkin InterviewAmazon Walkin Interview For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Amazon Walkin Interview For Freshers

Company Name : Amazon Development Centre (India) Pvt. Ltd.

Designation : Associate/Senior Associate (Non Technical)

Qualification : Any Graduate/ 10+2

Experience : 0 to 5 Years

Job Location : Coimbatore

Salary Details : Rs 1,62,000 PA

Job Description:

We are hiring for Virtual Customer Service (Work From Home) Email Process – only Coimbatore.

Current Role : Customer Service Associate (WORK FROM HOME)

Job Type : Contract and Permanent Roles.

Amazon Walkin : (Tuesday to Saturday) 2nd Jan to 6th Jan 2018 & Timings: 10 AM to 3 PM

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Compensation details: 1.62L PA
Internet connection with 25 mbps.
Power Back up

Additional benefits : Sodexo,Internet Reimbursement, Night Shift allowance, Over time Benefits.

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Job Description for Amazon Walkin:

Customer Service Associate- VCS- India:

Virtual Customer Service- It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Knowledge & Skills Required

Desired skills:

Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills – ability to clearly understand and address customer issues appropriately
Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualifications required: Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply .

Apply Mode : Walkin

Walkin Date : 2nd to 6th Jan 2018

Walkin Time : 10:00 AM to 03:00 PM

Venue Details :

Interested Candidate can come for Below Address

Amazon Development Centre India Pvt. Ltd,
Tower-A, 3rd Floor, India Land Tech Park Pvt.Ltd.,
CHIL SEZ, Keeranatham Main Road,
Saravanampatty, Coimbatore -641035.

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

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