Capgemini Job Openings For Freshers/Exp Candidates For Service Desk Analyst Positions in Mumbai Locations. Interested and Eligible Candidates Apply Link Below Mentioned.Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.
Capgemini Job Openings For Freshers/Exp
Company Name : Capgemini
Designation : Service Desk Analyst
No Of Positions : Multiple Posts
Qualification : Any Graduates
Experience : 0 – 2 Years
Location : Mumbai
Salary : As Per Industry
Job Description :
- Must be comfortable in taking inbound/outbound calls.
- Strong communication & analytical skills is mandatory.
- Good to have ITIL V3 certified.
- Knowledge in BMC remedy will be an added advantage.
- Should be ready to work in 24*7 shift.
- Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests.
- The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
- Should also provide accelerated response to the executive users within the customer organization.
Company Profile :
With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model. We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
Apply Mode : Online
Last Date : 10th Nov 2017
Time : 10:00 AM – 12:00 PM
Offcial Website : www.capgemini.com
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