Convergys Walkin Drive For Freshers/Exp Candidates For Associate/Senior Associate Positions in Pune Locations.Interested and Eligible Candidates attend walk-in interview on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.
Convergys Walkin Drive For Freshers/Exp
Company Name : Convergys India Services
Designation : Associate/Senior Associate
No Of Positions : NA
Qualification : B.Com, B.A, B.B.A, B.M.S, B.Ed
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Experience : 0 – 4 Years
Location : Pune
Salary : As Per Industry
Job Description :
- Aspirants Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Required Skills :
- College Graduates- (any stream) Fresher or Experienced .
- Aspirants must have excellent communication and English speaking skills.
- Good Knowledge of basic computer operations.
- Ability and willingness to learn.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to perform work responsibilities.
- Must have great interpersonal skills and ability to perform under pressure.
- Courteous with strong customer service orientation.
Company Profile :
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day.
We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
Apply Mode : Walk-in
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Walkin Date : 5th – 8th Dec 2017
Walkin Time : 11:00 AM
Venue Details :
Convergys India Pvt. Ltd
Near McDonalds/Reliance Mart,
Aundh, Pune 411007.
Contact Name : Vasanti
Offcial Website : www.convergys.com
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