Convergys Walkin Interview For Freshers, Further Information Like Vacancies, Education Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..
Convergys Walkin Interview For Freshers
Company Name : CONVERGYS India Services Pvt Ltd
Designation : Technical Support Associate
Qualification : Any Graduates
Experience : 0 to 4 Years
Job Location : Pune
Salary Details : As Per Industry
- Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Should have excellent communication and English speaking skills
- Knowledge of basic computer operations.
- Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to perform work responsibilities
- Should have great interpersonal skills and ability to perform under pressure
Apply Mode : Walkin
Company Profile :
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets.
Walkin Date : 16th to 22nd Feb 2018
Walkin Time : 11:00 AM
Venue Details :
Please Walk-in with your resume on Below Address.
Convergys India Pvt. Ltd
RMZ Westend, Near McDonalds/Reliance Mart,
Aundh, Pune, Maharashtra, India 411007
Contact Person : Tausif (7030141727)