Dell Walkin Interview For Freshers

Dell Walkin InterviewDell Walkin Interview For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Dell Walkin Interview For Freshers

Company Name : Dell International Services India Private Limited

Designation : Technical Support

Qualification : Any Graduate

Experience : Freshers

Job Location : Gurgaon

Salary Details : As Per Industry

Job Description:

Role Responsibilities

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.

Requirements

  • Graduate Fresher can Apply(Except MCA/M.Tech)
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Preferences

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification

Company Profile :

Dell Inc. (stylized as DELL) was a multinational computer technology company based in Round Rock, Texas and, along with Dell EMC, is a subsidiary of Dell Technologies, one of the largest technology companies in the world with 138,000 employees.

With a market share of 15.9%, Dell was the third largest PC vendor in the world in the first quarter of 2017, after Lenovo and HP Inc. (formerly The Hewlett-Packard Company). In the first quarter of 2016, Dell was the largest manufacturer of computer monitors in the world, with a market share of 16.8%.

Apply Mode : Walkin

Walkin Date : 15th & 16th March 2018

Walkin Time : 12:00 PM to 3:00 PM

Venue Details :

Interested Candidate can come for Below Address

Dell International Services,
Vipul tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002

Contact Person : Ellora Dutta

Contact Number : 01244579165

Official Website : www.dell.com

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