Directi Walkin Interview For Freshers/Exp Candidates For Desktop Support Executive Positions Mumbai Locations. Interested and Eligible Candidates attend walk-in interview on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below…
Directi Walkin Interview For Freshers/Exp
Company Name : Directi
Designation : Desktop Support Executive
No Of Positions : Multiple Posts
Qualification : Any Graduates
Experience : 1 – 3 Years
Location : Mumbai
Latest Walkins :
Salary : INR 50,000 – 2,50,000 P.A
Job Description :
- Drive closure of local IT user calls within the specified SLAs.
- Coordinate with contractors/vendors, monitor progress of work, escalate delays and changes to the manager.
- Review/Prepare Daily, Monthly and Quarterly call analysis report, call trend report and Hardware failure report.
- Co-ordinate with Manager & Engineers for any process, management changes or technical support changes.
- Coordinate with Procurement team and ensure stock availability for daily operations.
- Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests.
- Create conducive team-atmosphere by applying required motivation levels.
- Plan and execute maintenance schedules.
Technical Skills :
- Should have basic knowledge of Mac, Linux and Network.
- Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
- Should have excellent Windows Desktops OS troubleshooting skills including hardware troubleshooting skills.
- Installation, configuration & management of Servers, WiFi Router and Network devices.
- Installation and management of mail applications like MS Outlook and Thunderbird.
- Should have hands-on experience with Google Apps (Gmail, Google Docs, etc).
- Monitoring of Servers and Network devices to ensure minimal downtime.
- Inventory management for hardware and softwares.
- Backups and profile migration for users co-ordination with vendors for timely resolutions on hardware related calls.
- Should know how to upgrade firmware and BIOS.
- User and security access management using Active Directory Services.
Company Profile :
Directi comprises of a group of tech businesses owned, operated or invested in by Bhavin and/or Divyank Turakhia. The Group boasts of multiple business units that are run independently by their respective management teams.The Directi portfolio companies comprise of Radix, Ringo, Flock, Zeta and Codechef. Media.net, owned by Starbuster TMT Investments, leverages the Directi brand and culture for recruitment in its India offices.
Across these businesses, Directi employs 1500+ people across 8 offices, with over 9 million customers, revenues of over $250 million and a group enterprise value of over $1.4 billion. The company has invested in multiple category leading global brands across business areas as diverse as web presence (domains, hosting, cloud-infrastructure), online advertising, communication & collaboration and payments.
Apply Mode : Walk-in
Walk-in Date : 8th & 9th September 2017
Walk-in Time : 11:00 AM – 5:00 PM
Latest Job Openings :
Venue Details :
Directiplex, Opp Andheri Subway,
Old Nagardas Road, Andheri (E),
Contact Name : Blossom Coelho
Contact Number : 9619207538
Offcial Website : www.directi.com
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