GlobalLogic Job Openings For Freshers/Exp Candidates For Associate/Senior Associate Positions in Gurgaon Locations.Interested and Eligible Candidatesattend walk-in interview on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.
GlobalLogic Job Openings For Freshers/Exp
Company Name : GlobalLogic
Designation : Associate/Senior Associate
No Of Positions : Multiple Posts
Qualification : Any Graduates
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Experience : 0 – 4 Years
Location : Gurgaon
Salary : Best In Industry
Job Description :
- Graduate in any discipline
- Preferred to have 1 year of relevant work experience in product support via Chat & email
- Strong analytical, problem-solving and troubleshooting skills
- Capable of thinking critically
- Attention to detail with the ability to complete a large volume of work quickly and independently
- Ability to work collaboratively in a diverse team environment.
- Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements)
- Excellent written communication skills in English for email and chat support channels
- Open to work in 24*7 environment including holidays
- Enthusiasm for customer service
- Good keyboarding skills
- Team player with very good interpersonal skills and forward-looking attitude
- Open to ideas/feedback
Key Responsibilities :
- Provide chat, email support to resolve user problems with proactive troubleshooting
- Follow predefined (as trained) support procedures and policies
- Master the use of our support channels, processes & tools
- Identify and report Partner/user issues & feedback through appropriate channels.
- Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
- Effectively and judiciously escalate issues with clear communication
- Support team lead/ manager when required
- CSAT/resolution rate initiatives
- Ability and willingness to quickly complete large volumes of work with high quality
- Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.
Interview Process :
- Written Test – 1 hour ( Communication Assessment )
- Typing speed test – 1 Minute
- Face to Face Interview
Company Profile :
GlobalLogic is a full-lifecycle product development services leader that combines deep domain expertise and cross-industry experience to connect makers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with market-defining business and technology leaders to make amazing products, discover new revenue opportunities, and accelerate time-to-market.
With a team of over 10,000+ employees, GlobalLogic is headquartered in the United States and operates design and engineering centers around the world, extending the benefits of its authentic global presence to customers in digital media, electronics, healthcare, infrastructure, finance, retail, and telecom industries. In India, GlobalLogic has its engineering centers at Noida, Gurgaon, Hyderabad, Nagpur and Bangalore.
Apply Mode : Walk-in
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Walkin Date : 3rd to 4th July 2017
Walkin Time : 09:00 AM
Venue Details :
GlobalLogic Technologies Ltd,
ASF Insignia SEZ Pvt.Ltd,
Grand Canyon Building, 12th floor,
Block D&E,Off Gurgaon,Faridabad Road,
Tehsil Sohna, Gwal Pahari,
Gurgaon,Haryana – 122003
Offcial Website : www.globallogic.com
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