HCL Walkin Interview For Freshers | 17th Feb 2018

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HCL Walkin Interview

HCL Walkin Interview For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

HCL Walkin Interview For Freshers | 17th Feb 2018

Company Name : HCL Technologies LTD.

Designation : Associate/Senior Associate (Technical)

Qualification : Any Graduates

Experience : 1 to 4 Years

Job Location : Bangalore

Salary Details : INR 1,00,000 – 4,00,000 LPA

Job Description :

  • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
  • Route problems to internal 2nd and 3rd level IT support staff.
  • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
  • Administer and provide User account provisioning.
  • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention’s.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
  • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
  • Perform user account management activities
  • Escalate complex problem to appropriate support specialists
  • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products.

Apply Mode :  Walkin

Company Profile :

HCL Technologies helps global enterprises reimagine their businesses for the digital age. Through innovative technology solutions built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, we solve complex business problems for our clients. We are a ‘next-generation’ technology firm, driven by a unique Mode 1-2-3 strategy that not only acts as our roadmap for the future, but also a powerful model for any enterprise looking to thrive in this age of disruption.

Walkin Date : 17th Feb 2018

Walkin Time : 11:00 AM – 04:00 PM

Venue Details :

Interested Candidate can come for Below Address

Surya Sapphire, Plot No. 3,
1st Phase, Electronic City,
Hosur Road, Bengaluru, Karnataka 560100
Land Mark : Near D-Mart or Bharth Petroleum Bunk,

Contact Person : Rohit (08066268376)

Email ID : Mentavenkata.s@hcl.com

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