IBM Recruitment for Technical Support Associate

IBM Recruitment for Technical Support Associate

IBM Recruitment for Technical Support Associate For Freshers across India. Interested and Eligible Candidates can apply Online. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.

IBM Recruitment for Technical Support Associate

Company Name : IBM

Designation : Technical Support Associate

No Of Positions : Not Disclosed

Qualification : B.E/B.Tech/Any Degree (2016, 2017 & 2018 only those who have completed the exams and are awaiting results with no previous backlogs)

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Experience : 0 to 4 Years

Location : Hyderabad

Salary : Best In Industry

Job Description :

  • The candidate should be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users
    and External Commercial Account End Users across NA, EMEA & AP
  • Handling inbound calls/emails/chats resolving technical issues for end users
  • Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
  • Ability to identify basic hardware parts and awareness of basic hardware concepts.
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies. Questioning/probing skills, as relevant to the issue and level of the caller

Company Profile :

IBM (International Business Machines Corporation) is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries. The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) and was renamed “International Business Machines” in 1924. IBM manufactures and markets computer hardware, middleware and software, and offers hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

Apply Mode : Online

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