Infosys Walkin Drive For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..
Infosys Walkin Drive For Freshers
Company Name : Infosys BPO Ltd
Designation : Associate/Senior Associate (Non Technical)
Qualification : Any Graduate /PG (Freshers 2017 batch with no backlogs)
Experience : 0 to 2 Years
Job Location : Pune
Salary Details : As Per Industry
Job Description :
The Universal Agent is responsible for customers related queries. Provide basic Customer service. Uniiversal Agent is also responsible for providing first class support for non-technical & account management inquiries and escalations coming from business customers.
Strong written and verbal communication skills
Good PC skills.
Good customer convincing skills
Strong analytical skills
Excellent time management skills
Problem solving and working through ambiguous situations
Attention to detail and accuracy
Exceptional customer service skills
Core Activities :
Receive and resolve inbound customer support queries via a phone queue or web tickets.
Handle and resolve customer queries via inbound phone calls, emails or web chat.
Provide support on non-technical & account management inquiries
Maintain awareness of competitive activity and opportunities for product development
Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
Utilize other the customer service skills efficiently.
Research and resolve customer inquiries for the various products and services .
Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
Must meet or exceed individual performance goals and metrics focused on providing customer support.
Kindly Mention “DS Bhavana” on top of your resume as reference before submitting during interview;
Kindly carry 1 Govt. ID proof along with your resume;
Contact Person : Pallavi/ Bhavana
Please refer friends/Colleagues, ask them to walk-in directly to the venue mentioned, Kindly ask them to mention
DS-Bhavana On top of their Resume !!
Apply Mode : Walkin
Company Profile :
Infosys is the second-largest Indian IT company by 2017 revenues and 596th largest public company in world in terms of revenue. On June 30, 2017, its market capitalisation was $34.33 billion. The credit rating of the company is A- (rating by Standard & Poor’s).
Infosys was established by 7 engineers in Pune, India with an initial capital of $250 in 1981. It was registered as Infosys Walkin Consultants Private Limited on July 2, 1981. In 1983, it relocated its office to Bengaluru.
Walkin Date : 31st January 2018
Walkin Time : 10:30 AM to 02:00 PM
Interview Mode: Face-Face only
Venue Details :
If interested Kindly walk-in to the below mentioned address.
Infosys BPM Ltd,
45-B Wing, Kapila Towers,
Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,