Mphasis Walkin Interview For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below….
Mphasis Walkin Interview For Freshers
Company Name : Mphasis Limited
Designation : Associate/Senior Associate (NonTechnical)
Qualification : Any Graduate
Experience : 0 to 3 Years
Job Location : Pune
Salary Details : INR 1,75,000 – 4,00,000 LPA
Job Description :
- Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs.
- Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
- Update users about request status and close request when users are satisfied with solutions
- Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices,
- VPN, VOIP and share point as per guidelines in the knowledgebase.
- Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
Other Benefits :
Pick up and drop facility
Global standard work environment
Proper desk job
Performance linked incentives
Apply Mode : Walkin
Company Profile :
Mphasis is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. Mphasis was ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011. In April 2016, Hewlett Packard Enterprise sold the majority of its stake in Mphasis to Blackstone Group LP for around $USD 1 billion.
Walkin Date : 20th Jan 2018
Walkin Time : 11:00 AM to 02:00 PM
Venue Details :
Interested Candidate can come for Below Address
Mphasis, EON free zone,
Cluster C, Ground Floor, Wing 2,
Kharadi, Pune, Maharashtra – 411014
Contact Person : Suruchi