Redbus Walkin Drive For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..
Redbus Walkin Drive For Freshers
Company Name : redBus.in
Designation : Client Technical Support
Qualification : Any Graduate
Experience : 1 to 3 Years
Job Location : Bangalore
Salary Details : INR 2,25,000 – 4,75,000 LPA
- Direct call center operations as a liaison between customers and call center employees.
- Administer performance management by diagnosing improvement opportunities, monitoring and providing
- effective feedback, coaching, professional development, and corrective action plans.
- Perform quality checks, develop and review performance reports, identify areas to improve, and implement
- measures to improve performance levels and meet objectives.
- Develop sales skill of each customer service executives to drive revenue growth.
- Coordinate the interviewing, hiring and training of customer service executives as per man-power planning.
- Monitor interaction between staff and customers to ensure quality assurance standards.
- Review call center statistics to measure staff performance and the need for improvement.
- Leading workflow distribution and floor management to ensure service levels are satisfied.
- Hiring, developing, motivating, coaching, evaluating and retaining qualified staff.
- Maintaining service level, talk/wrap time, data and consumer satisfaction levels.
Skills and Specifications :
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
- Good Knowledge of MS-Office and Telephony Systems Technology and Etiquette.
- Knowledge and Experience of Hiring techniques are preferred.
- Excellent Man-management and Motivational skills.
- Handle escalations and complaints.
- Able to meet deadlines along with working under pressure.
- Should be able to work as a team member.
- Good communication in English , Hindi & any 1 South Indian Language . Hindi & English Must.
Apply Mode : Walkin
Company Profile :
redBus is the number 1 inter-city bus ticketing service in the world. redBus is a part of ibibo Group , India’s primary online travel group that also owns the leading hotels and air aggregator, goibibo.com redBus provides bus travellers, the most uncomplicated and hassle-free booking experience ever.Choose your destination, select bus based on user ratings, view the seat layout, choose convenient seats, and book your ticket in just a few clicks! The redBus experience does not end with the booking. In a series of industry leading features, redBus offers navigation to bus boarding points, real-time tracking of buses and information on rest stops. redBus also partners with leading bus operators to provide exclusive ‘Red Deals” to customers booking on redBus.
Walkin Date : 24th and 25th Jan 2018
Walkin Time : 10:00 AM to 01:00 PM
Venue Details :
Interested Candidate can come for Below Address
Ibibo Group Pvt. Ltd.,
Ground Floor Tower B1,
Golden Enclave , Corporate Block,
Old Airport Road , Bangalore -560017