Sitel Walkin Interview For Freshers – www.sitel.com

Sitel Walkin Interview

Sitel Walkin Interview For Freshers/Exp Candidates For Associate Senior Associate Positions Chennai Locations. Interested and Eligible Candidates attend walk-in interview on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below…

Sitel Walkin Interview For Freshers

Company Name : Sitel India

Designation : Associate Senior Associate

No Of Positions : 50

Qualification : B.Tech/B.E, B.Sc, B.Com, B.A, B.B.A / B.M.S, BCA, Diploma, M.Tech, MCA, M.A, M.Com, MBA

Experience : 0 – 2 Years

Location : Chennai

Salary : As Per Industry

Job Description :

  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.
  • Follow standard processes and procedures.
  • Identify and escalate priority issues per Client specifications.
  • Redirect problems to appropriate resource.
  • Accurately process and record call transactions using a computer and designated tracking software.
  • Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
  • Organize ideas and communicate oral messages appropriate to listeners and situations.
  • Follow up and make scheduled call backs to customers where necessary.
  • Stay current with system information, changes and updates.

Qualifications :

  • Excellent, analytical, listening and organizational skills.
  • Excellent customer service skills and great enthusiasm for helping customers.
  • Able to prioritize and complete all job duty requirements.
  • Must be able to adhere to schedule changes based on department and/or business.
  • Must be an energetic self-starter with the ability to work both independently and within a team
  • Excellent time management skills, attention to detail and the ability to multi task.
  • Competent in MS office and web browser environments.
  • Ability to continually display positive attitude.
  • Stay current with system information, changes and updates.

Company Profile :

Sitel is a company of Acticall Sitel Group and collaborates with global brands to help deliver customer experiences. Headquartered in Miami, Florida, It is one of the world’s leading outsourcing providers of customer experience management. With over 30 years of industry-leading experience, Sitel’s 75,100 associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Apply Mode : Walk-in

Walk-in Date : 22nd & 23rd March 2018

Walk-in Time : 02:00 PM

Venue Details :

SITEL INDIA,
Ramanujam IT Park, Hardy towers,
1st Floor, C block, Rajiv Gandhi salai, OMR road,
Taramani, Chennai 600113.
Landmark: Opposite to Thiruvanmiyur railway station.

Offcial Website : www.sitel.com

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